Almost the same recipe

Nothing new under the sun... similar, sad story as mine with a "little" higher value: first cost shipping, "delayed" package at the post office, expire buyer protection, no refund. Perfect recipe :)

I had previously bought a lot of non-electronic items from mkstudio and they were good. They were selling a new model (SQ series) of flash that looked like good value (approx 400$), so I bought two. When I received them, they were physically broken (parts broken off inside, flash tube protector smashed) so I contacted mkstudio. They refused to pay return shipping, requested that I have the flashes repaired locally and offered to pay the repair costs. The repairs did not work and the flashes caught fire - they have a number of faults. I have returned (at my cost!) the burnt parts to mkstudio on promise of receiving complete replacements but of course received nothing but promises and procrastination - they lied for a week about not receiving the package in an attempt to wait for Buyer Protection to expire. They attempted to get me to abandon my PayPal dispute.

PayPal has found in favour of mkstudio because the flashes "were modified while in my possession", even though this was at the explicit request of mkstudio. For mkstudio to claim that I've modified/destroyed the flashes when the repairs were in fact requested by them is dishonest. I am of course attempting to get PayPal to reverse their decision.

Having posted negative feedback on mkstudio, I see that in the last 3 months (since this model was released and I bought them), there is an emerging pattern of these SQ flashes being faulty.

- Anonym user

Another flash trap

"seller owes me 200$.though promised a refund -he ignores & blocked me totally."

7 months ago (on December 2011) I ordered 2 items from this scumbag (flash + softbox)that cost around 130$. He kept on telling me that the shipment will take longer than usual because of the Chinese new year and tricked me to wait till passed the 45 days of the buyer days.

Since I bought lots of other cheap items from this seller before, and every thing was great, I did not think (not even for a moment) that he is trying to deceive me.

After I told him that I want my money back, and we agreed on 200$ refund (for the lost time and the higher prices of the same items on the market at the time) he told me that he will refund me within two days, than he "couldn't find my pay-pal account" and after few more days he stopped responding and blocked! my account from buying and sending any messages!!!

When I tried t buy other staff from my wife's account so I can give him some bad reviews, he blocked her account as well.

I can't believe myself for falling into his trap!!!

- sagit from Israel

Best Warranty Card

I've just found this card in my drawer yesterday... and I have to share it! I've got it empty, unfilled. Cool warranty, right? But the best, check the bottom line: If you can't leave us positive feedback or 5 stars in all 4 categories, it is best NOT to leave any feedback at all. Of course, if we have any problem, eg. got some broken stuff, very long shipment, lost package, never refunded money... we will happily give you 5 stars and positive feedback anytime! You are the best seller ever!

And have you checked www.mekingstudio.com, which is on the card?

A real refund policy

Just some new quotes from the past 2 weeks, because I informed this scumbag about this blog (why not :), and voilá, he answered... I mean, he asked: what is this place. Answer: a blog, what else, and it's exactly what is seems. But I have got more! I asked again, where is my money?!

On Jul 06:
  "dealing with the payment."

  "please tell me how much we should refund you of the light flash.please advice quickly."

  "please leave us your paypal account,we would refund you the payment as soon as possible,.thnaks."

Please don't ask otiose things, you know everything, but I shared these secrets with him again.

  "we would refund you the payment of $151 first.thanks."

Oh, is this a progress? When? When?

  "we would refund you the payment within 2 days."

Ahhha... the same old shit continues :) But I got a new deadline:

  "ook,before Monday."

And now on Monday:

On Jul 09:

  "we just transit the payment just now,did you receive it?"

Any guess? Did I or did I not? And you know it!! I did not. Of course they didn't transit my money back! And a final joke.... they wait for it... blocked wait for it... my accout, yes! They blocked my account! So, I can't buy anything from mkstudio! Cool, right? They can't stole / keep my money next time!!! This is so touching, I am so impressed! :)

A year ago

I really don't understand how can mkstudio trade on eBay a negative feedbacks like this (just a few pick up from the last year, they have more than 300 in the last 12 months):

28-Jul-11:
"Sell scammed me - sent wrong items, won't respond, stole my money. Avoid him."

27-Oct-11:
"I no received the package paid over 1 month.Refuse to communicate !Avoid seller!"

15-Nov-11:
"Item never received, payment never refunded after promises of refund. Unreliable"

29-Nov-11:
"Promises, does nothing. Very bad! I do not recommend"

16-Dec-11:
"Very dishonest seller. Liar, and swindler"

Nice, right? Everybody can read these feedbacks on eBay, but probably you do not take seriously, until some of them will happens to you!

Waiting for the item...

"I didnt receive the item. It has been 20 days. Seller doesnt response!"

I did a payment on 31st of may, 2012, item didnt arrive i m still waiting for this morons to refund my money.

- emrah from United States

Poor packaging, no replace

"Packaging was poor item was damage. I asked for change but it didn't help"

The item arrived in a very weak package, some plastic parts were damaged. After several asks and promises, seller refused to send a replace.

- Feri from Hungary